This introductory ASTHO training outlines evidence-based steps states and territories can use to conduct process improvement work within health agencies to improve business, administrative, or programmatic processes.
Learning Objectives: As a result of completing the learning module you should be able to:
Describe the benefits and steps of process improvement.
Identify improvement techniques to create efficient and effective processes.
Provide examples of resources and tools to support process improvement.
Software Requirements
The training is best supported by most current version of Chrome, Safari, Mozilla Firefox, and Microsoft Edge.