Making Contact: A Training for COVID-19 Contact Tracers

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Introductory online course for entry-level COVID-19 contact tracers, for use by health agencies in rapid training of new contact tracers. The training will be augmented by state/local specific training required to orient individuals to jurisdiction-specific protocols. This training focuses on building knowledge for remote contact tracing; a subsequent release will include a module on field services.  To ensure an optimal user experience, screen reader users please register via this link.

Course content reviewed for accuracy as of October 26th, 2020. As the COVID-19 situation evolves, course content will be reviewed and updated to ensure that information is current. 

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ASTHO and NCSD thank the partners who provided input, expert review, and/or source material for training development, including:  

 Cardea Services

Centers for Disease Control and Prevention (CDC)

Council of State and Territorial Epidemiologists (CSTE) 

Michigan Department of Health and Human Services 

National Association of County and City Health Officials (NACCHO) 

NCSD Disease Intervention Specialist Committee 

Public Health Foundation 

Resolve to Save Lives and Vital Strategies 

Texas Department of State Health Services

Virginia Department of Health 

Washington State Department of Health 

Key:

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Participant Registration Survey
12 Questions
Contact Tracing Pre-Assessment
20 Questions  |  1 attempt  |  0/42 points to pass
20 Questions  |  1 attempt  |  0/42 points to pass Thank you for participating in Making Contact: A Training for COVID-19 Contact Tracers! Before you start this virtual training, we would like to broadly capture your understanding of COVID-19 and contact tracing. These questions should not take long for you to answer. Your answers will not be shared with anyone, but they will help both you and the developers know that this training prepared you to conduct contact tracing for COVID-19.
Lesson One: The Basics of Coronavirus Disease 2019 (COVID-19)
Select the "View Lesson" button to begin.
Select the "View Lesson" button to begin. Contact Tracers must understand the basics of coronavirus disease transmission in order to perform contact tracing and disease intervention activities effectively. This lesson will provide an overview of coronavirus disease 2019 (COVID-19), including its incubation and infectious period, symptoms, and how to prevent it.
The Basics of Coronavirus Disease 2019 (COVID-19) Assessment
5 Questions  |  Unlimited attempts  |  11/11 points to pass
5 Questions  |  Unlimited attempts  |  11/11 points to pass You’ve completed the first lesson: Key Concepts COVID-19! Before progressing to the next lesson, let’s check what you’ve learned. You must score at least an 100% on this short assessment to progress. Don’t worry, you’ll be able to revisit the lesson as many times as you need.
Lesson Two: The Basics of Contact Tracing
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Select the "View Lesson" button to begin. The goal of this lesson is to provide an overview of the principles that will guide your work as a Contact Tracer. You will have the opportunity to learn basic definitions of contact tracing, gain an understanding of the steps involved, and become aware of the importance of confidentiality.
The Basics of Contact Tracing Assessment
5 Questions  |  Unlimited attempts  |  9/9 points to pass
5 Questions  |  Unlimited attempts  |  9/9 points to pass You’ve completed the second training lesson: The Basics of Contact Tracing! Before moving to the next lesson, let’s check what you’ve learned. You must score 100% on this short assessment to progress. Don’t worry, you’ll be able to revisit the lesson as many times as you need.
Lesson Three: Effective Communication and Interviews
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Select the "View Lesson" button to begin. As a Contact Tracer, you will conduct interviews with persons under investigation (PUIs) and their contacts. This lesson will provide information on how to use effective communication techniques, prepare for and conduct an interview, and approach your interactions with cultural humility. Some of these terms may be new to you, and we’ll cover them as we move through the lesson.
Effective Communication and Interviews Assessment
5 Questions  |  Unlimited attempts  |  11/11 points to pass
5 Questions  |  Unlimited attempts  |  11/11 points to pass You’ve completed the third training lesson: Conducting Effective Interviews! Before moving to the next lesson, let’s check what you’ve learned. You must score 100% on this short assessment to progress. Don’t worry, you’ll be able to revisit the lesson as many times as you need.
Lesson Four: Case Monitoring and Resources
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Select the "View Lesson" button to begin. Contact Tracers will follow-up and monitor cases (PUIs or their contacts) to ensure they are following appropriate isolation or quarantine instructions and to track the development of any potential COVID-19 symptoms. This lesson will provide information on the different types of case monitoring and the activities you might be involved in.
Case Monitoring and Resources Assessment
5 Questions  |  Unlimited attempts  |  11/11 points to pass
5 Questions  |  Unlimited attempts  |  11/11 points to pass You’ve completed the fourth training lesson: Case Monitoring and Resources! Before finishing the training, let’s check what you’ve learned. You must score 100% on this short assessment to progress. Don’t worry, you’ll be able to revisit the lesson as many times as you need.
Contact Tracing Training Evaluation
4 Questions
4 Questions Your feedback is important to us! Please complete this brief training evaluation to help us understand the utility and quality of Making Contact: The Playbook for COVID-19 Contact Tracers. Your feedback will be used internally to ensure that ASTHO and NCSD are providing high-quality and relevant support to public health agencies. If you have any questions regarding this survey, please contact ASTHO’s Research & Evaluation Team at ResearchandEvaluation@astho.org.
Certificate of Completion
No credits available  |  Certificate available
No credits available  |  Certificate available Access your certificate of completion.